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Fajr Petrochemical Company Surveyed for the 8th continually

Fajr Petrochemical Company Surveyed for the 8th continually
Fajr Petrochemical Company while analyzing and probing the results, attempts to improve the activities in cooperation with different directors inside and outside of the company.

As reported by PR of Fajr Petrochemical company: the company highlighted recognizing expectations of the Surrounding Community (as one of the stakeholder groups) and measuring people satisfaction on functions and performances in keeping with strategy plan and Organizational Excellence Model. Subsequently, the representatives of Surrounding Community are taken satisfaction measurement annually. In fact, the survey procedure is as follows:

The representatives of people (public and governmental institutions and neighboring Petrochemical Companies) are divided into public, governmental, support and environmental groups. Next, their opinions are taken on the performances of Fajr Petrochemical Company through technical questionnaire. As reported by PR, prior to the survey and with the aim of receiving responses and providing clear insights on stakeholders’ opinions, a meeting is organized to converse with partakers on functions of the Company while giving the written report. The highest and lowest scores of the survey which was done in 2018 are as follows:

In public group, the highest satisfaction referred to the accountability and answerability part for calls and communication with the Company. On the other hand, the lowest satisfaction related to the knowledge of the respondents on future decisions and changes of the Company. In governmental group, the highest satisfaction related to the accountability and answerability part for calls and communication with the Company. Contrariwise, the lowest satisfaction related to the knowledge of the audiences on future decisions and changes of the Company which is effective and practical for them. In environmental group, the highest satisfaction is related to the Company performance in following environmental regulations and the lowest satisfaction referred to the optimized using natural resources.

It should be noted that besides this survey, Fajr Petrochemical Company conducted satisfaction scientific research focused on Mahshahr with the intention of deeper recognizing people’s expectations and investigating its function in the realm of social responsibilities in 2015.

Mar 17, 2019 16:05
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